A missed appointment costs your entire company— whether you’re a medical practice or a retail tire store. Whether it’s staff waiting to serve your customer, the vacant real estate, or the time your agents take to reschedule, the costs add up quickly. With SMS reminders your customers are much more likely to keep their appointments. 

After their appointment you can send a follow-up text with a survey to see how you are doing they can take the survey right away or when it's convenient for them.